Terms and Conditions
Card Holder Security
All Card holder information is Secure through a secure payment gateway and we do not store card holder info on the website. Also we do not share customer information with any other third party.
a) Sales Tax: Tax applies to MN customers only unless MN customer provides Stainless Headers with a valid and correct tax exemption certificate applicable to the product ship-to location prior to Stainless Headers acceptance of the order.
b) If you place an order before 3 PM ET, it is most likely that the product will be shipped the same day. We pay special attention to Overnight Orders. As we Know The best way to ensure that your order is received is to call. We welcome your inquiry into the status of your order. If your order is especially time sensitive call us and we will work on it right away. This allows us the best opportunity to get your order out right away. We understand emergencies and we will work to accommodate you.
c) Orders placed during the weekends or holidays are shipped the next business day.
d) We are not responsible for severe weather delays at origin or destination of any item sold.
e) We do not ship to guest at hotels.
f) All Shipments are Based on Business day Travel not including Saturday or Sunday (with the exception of Saturday Delivery).
g) We do not ship to Po Boxes
h) We do not ship to UPS stores
i) Please note there will be an $11.00 fee to re-ship ground orders that are undeliverable. Additional charges may apply for upgrading the ship type other than ground services. Customers requesting upgrades on shipment from ground to expedited services must contact customer service.
j) Shipping and billing address must be the same, if not, please call your credit card company to have the new (different) shipping address approved.